Returns & Exchanges
At ElaraCraftLashes, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for unused and unopened products in their original packaging.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Securely place the unused lashes in their original box, ensuring all protective seals are intact to qualify for a full refund.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing